About GEAR VENDORS
Largely what makes GEAR VENDORS successful is the founding philosophy of
the company. To offer the most advanced, highest quality, auxiliary transmission, with the best
customer service available. Price was not then or now a part of the mission statement. There may
be some market for cheap products that are not of quality, but not in the markets we serve.
GEAR VENDORS are popular with RV's, Trucks, High Performance and Racing applications. These
are vehicles which are not retired even when they are very old unless damaged. It just doesn't
make sense to put anything less than the best product in vehicles this valuable.
In order to be the Best we had to have the best product. The product design is ultimately the
most important aspect and it is known worldwide as one of the best designed transmissions ever.
GEAR VENDORS did not invent overdrive or the original patents on our product. DeNormanville
(maybe the most famous transmission designer ever) created the original product which, GKN (a 6
billion dollar/year public automotive conglomerate) acquired to produce this product for Ford and
Volvo. GEAR VENDORS is a licensed manufacturer for GKN and in 1979 started applying racing
expertise to the original design.
The highest honors in the industry were won by GEAR VENDORS in 1981 with SEMA's Best
Engineered award and again in 1989 (this unprecedented 2nd award for the P type configuration is
the only time SEMA has given the engineering award twice on the same product by a manufacturer).
No competing product has even won such award.
One of the big factors in our success is that our customers know exactly what
benefit they get from our product. You interact with a GEAR VENDORS, turning it on and off.
When it is "off" it is just like the vehicle was stock, so our customers get a "before
and after test" every time they drive. This makes our customers our strongest salesmen for the
product and is why we have dealt with many customers on five or more different vehicles over the
course of the last 20 years. Today, many new Truck and Motorhome dealerships put GEAR VENDORS
in prior to the customer even taking delivery of their new vehicle because the customer or dealer
felt they needed one or the customer had one on the trade-in and wouldn't be without it.
Prior to the factory overdrives becoming available many vehicles in the 1980's
and early '90's came factory equipped with the GEAR VENDORS as either optional or standard
equipment. These manufacturers included Allegro, Fleetwood, Monaco, Executive, and Rexhall
motorhomes, GM's Callaway Corvette, Volvo passenger cars and Ford Diesel Transit vans. Between
GEAR VENDORS and GKN's production more than 2 million new vehicles have come factory
equipped with our product and the lighter duty earlier version. No manufacturer has ever equipped
a vehicle with any other auxiliary transmission that you can buy.
The Founder and CEO of GEAR VENDORS is Ken Johnson and his primary directive year after
year is customer satisfaction. Many policies at GEAR VENDORS relate to this commitment. Our
products have always been the DeNormanville designed reaction planetary and roller clutch. These
components are of such quality that the same unit we sell for an RV or Truck goes to Drag Racers
with 1200+ horsepower. This component design also means many reliability features for the consumer
i.e: you cannot get stuck in neutral as you can with other products. GEAR VENDORS also has
the best warranties in the industry up to twice as long as competing products. Automatic transmission
equipped vehicles not used commercially get a 2-year unlimited mileage warranty. Many of our
commercial customers put on more than 200,000 miles per year so we limit manual transmissions
and all commercial use to 1-year unlimited mileage. (See warranty for details).
All customers get a 30 day money back guarantee (see warranty for details)
so you can drive it and know you got the quality you paid for. GEAR VENDORS customer service
personnel are knowledgeable in every aspect of use and installation and available to you free of
charge whether you purchased our system 2 weeks ago or 2 decades ago. Also, as an extension of our
customer service, should you own the product long enough to need a replacement, any customer who
owns one of our units can replace it for 1/4 the cost of new. This kind of commitment to the
existing customer is unheard of in most businesses today, but not at GEAR VENDORS.
GEAR VENDORS, INC. 1717 North Magnolia Avenue, El Cajon, CA 92020
Toll Free 800-999-9555 Telephone (619) 562-0060 Fax (619) 562-1186
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